Frequently Asked Questions

You can book directly via WhatsApp at +91 99294 86079 or call us at the same number. Direct booking gives you the best rates with no booking fees. Simply send us your preferred dates, room type, and number of guests on WhatsApp and we'll confirm your booking within minutes.

Yes! Shakuntala Palace Puri is located just 0.3 km from the Jagannath Temple — approximately a 5-minute walk. Our location on Grand Road places you right in the heart of the pilgrim circuit, with easy access to the temple's main entrance, prasad shops, and local dharamshalas.

For most room types, we offer free cancellation up to 24 hours before check-in. Luxury Rooms require 48 hours advance notice for free cancellation. Cancellations made after the deadline may incur a one-night charge. Group bookings (5+ rooms) have separate cancellation terms — please contact us for details.

Absolutely. Our in-house restaurant specializes in pure vegetarian cuisine, including Satvik options (no onion, no garlic) upon request — perfect for pilgrims. We serve authentic Odishan dishes alongside North Indian, South Indian, and Bengali cuisine. Room service is available from 7:00 AM to 10:00 PM.

Yes, we offer complimentary parking for all guests — both two-wheelers and four-wheelers. Parking space is available on a first-come, first-served basis. For larger vehicles (buses/minibuses), please inform us in advance so we can arrange suitable parking nearby.

Yes! Our concierge desk provides comprehensive travel assistance including priority temple darshan arrangements, guided tours of Konark Sun Temple, Chilika Lake boat safaris, Puri beach excursions, and local transportation booking. We have experienced local guides who can conduct tours in Hindi, English, Odia, Bengali, and Tamil.

Yes, we are well-equipped for elderly guests and those with mobility challenges. We have a passenger lift, ground-floor rooms upon request, handrails in bathrooms, wheelchair accessibility in common areas, and staff trained to assist elderly guests. We are proud to host senior pilgrims and ensure their journey is comfortable.

Yes, all rooms are fully air-conditioned with individual temperature control. Complimentary high-speed Wi-Fi is available throughout the hotel — in rooms, corridors, the lobby, and restaurant. Premium rooms offer speeds up to 200 Mbps. No daily data cap or time restrictions apply.

We warmly welcome pilgrim groups! For groups of 5 or more rooms, we offer special group rates, dedicated check-in assistance, group prasad arrangements, customized vegetarian/Satvik meal packages, and prayer room facilities. Please WhatsApp us with your group size and travel dates for a personalized quote.

Yes, all rooms at Shakuntala Palace are equipped with 24-hour solar and boiler-powered hot water supply. You will never experience cold water issues regardless of the time of day or season. This is especially important for our morning puja routines — we ensure hot water is always available.

The hotel is 3 km from Puri Railway Station and 60 km from Bhubaneswar Airport (Biju Patnaik International Airport). We can arrange airport and railway station pickup and drop services for guests. Please contact us at least 6 hours in advance to book transfers via WhatsApp.